zuerst war ich ja ein bisschén traurig, aber jetzt....
direkt aus dem chat:
Stef: I thought the cover and ingrediants of the lippies have changed... i wouldn't have orderd them... Welcome Stef! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.Currently 4 chat request session(s) before you.
You are now speaking with Jacob of Contributions.
Jacob: Hello Stef!
Jacob: How are you today?
Stef: thanks i am fine.
Stef: greetings from germany!
Stef: i recieved my package today and was quite surprised...
Stef: i thought the cover and ingrediants have changed from the lippies
Jacob: You mean the packaging itself?
Stef: both, coverage of lippies and ingrediants
Stef: this is what i read on the old page, lippies will change
Jacob: I'm sure they still have back stock of the old Lippies, and once that runs out the new ones will be put into orders.
Stef: that is not such a nice info when you are really waiting and wanting the new ones
Jacob: I'm sorry.
Stef: i orderd 5 old ones, just in case i dont like the new ones, and now i have two more old ones. i even waited to order from the new side.
Jacob: I am finding out about these Lippies because I didn't realize they were changing them.
Stef: now or do i recieve an email?
Jacob: I will let you know what I find out here in a moment.
Stef: thanks so much
Jacob: Your very welcome.
Stef: you are such a nice team and anyhow i will continue ordering at edm my life long
Jacob: If you give me your address we will ship EVERY new lip gloss to you.
Jacob: One of each.
Jacob: No charge,
Jacob: .
Stef: WOW
Stef: Germany
Jacob: So the old ones werent supposed to be in stock anymore and the owner of the company understands that an ingredient mix up is not a good thing.
Stef: thank you thank you thank you
Jacob: And he told me personally to send you one of each new one.
Jacob: Your welcome.
Stef: wow just amazing
Stef: may i ask one more question?
Stef: i have another question about my new puff jar, because it came without a sifter. do i just have to fill in the foundation and by using the puff jar the foundation 'comes up by itself'? i do not have to open the puff jar? just to refill the foundation?
Jacob: Of course.
Jacob: Yes, it comes through the puff.
Stef: thank you
Stef: qou saved my day
Stef: edm is great,this is what i will wirte in the german beautyjunkies forum
Stef: say hi to everyone, and keep it up!
Jacob: we are glad you are happy with Everyday Minerals! Anything else I can do for you?
Jacob: and just to make sure does this look right?
Stef: nothing else,that is correct, and i am happy!
Stef: bye
Jacob: Bye!




Mein Päckel von EDM mit einem sample kit ist heute auch gekommen! 
.





... ist.


Ich habe "0.01" eingetragen, dann durfte ich bezahlen. Mal schauen, was passiert.
), danach ging es. Das muss aber neu sein, bei den anderen Sample Kits früher hatte ich sowas nicht.
was kann ich denn da jetzt machen? In diesem bekloppten online chat bekommt man ja nie jemanden an die strippe 

